In collecting debts, International Credit Management Solutions applies two general approaches; Negotiation Process and Hard Debt Collection Process. Initially, we negotiate a settlement with your client. As creditor, you can produce a script for the settlement according to your particular circumstances. We refer to this process of negotiation with your client as Soft Debt Collection. If you desire, the necessary follow up can be done by mail using your letterhead. Where your client is not responsive to this type of Collection you will be informed in a progress report, and your client will be immediately transferred to the Hard Debt Collection process which is more stringent.