International Credit Management Solutions believes that we should take a holistic approach in assisting our clients. We want you to make use of our top of the line services, but we also want to help you boost your own accounts department. As such, we offer effectual and timely Collection Training.
International Credit Management Solutions has laid out a plan to help you improve your accounts receivable department. We have customized programmes to help you achieve the following. These measures will help you to collect your money in a shorter space of time. You will learn how to:
- Handling the collection call
- How to handle excuses given by debtors
- Effective Collection letter, fax or e-mail
- How to deal with the Customer who is difficult or irate
- How to negotiate with Debtors